Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you and MetaCTO LLC, a Delaware limited-liability company (“Docsly,” “we,” “us”). They govern your access to and use of Docsly — the website at docsly.ai, the application at app.docsly.ai, the API at api.docsly.ai, and any related services (collectively, the “Service”).

By creating an account, connecting a data source, or otherwise using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 16 years old and able to form a binding contract under applicable law. If you sign up on behalf of an organization, you represent that you are authorized to bind that organization to these Terms; in that case, “you” includes both you personally and that organization.

You are responsible for maintaining the confidentiality of your account credentials, for everything that happens under your account, and for ensuring the connectors you authorize have appropriate permission within their underlying providers. Notify us immediately at security@docsly.ai if you believe your account has been compromised.

Docsly is an account-intelligence assistant. With your explicit authorization, it ingests work signals from connected sources (email, calendar, chat, meeting transcripts) for one client account at a time and produces briefings, draft replies, and stakeholder summaries for the principal user who connected them. Docsly does not send messages or take outbound actions on your behalf.

Docsly is currently in private beta. Features may change, break, or be removed without notice. We will do our best to communicate material changes in advance.

You may not:

• Use the Service to access content you are not authorized to read under the underlying provider’s terms (e.g., connecting a mailbox you do not own or control).
• Reverse engineer, decompile, or attempt to extract source code from the Service, except to the extent the law expressly prohibits this restriction.
• Probe, scan, or test the vulnerability of the Service, or breach any security or authentication measures, except under a written security-research agreement with us. Responsible disclosure at security@docsly.ai is welcome.
• Use the Service to build a competing product, train a foundation model on aggregated user data, or scrape outputs at scale.
• Use the Service to harass, dox, surveil employees, or violate any applicable law (including wiretapping, two-party-consent, and data-protection laws in your jurisdiction).
• Misrepresent the workspace owner, your role, or the principal on whose behalf you are acting.

We may suspend or terminate access for any violation of this section. Egregious violations (e.g., unauthorized access to a third party’s data) will be reported to the affected provider and, where appropriate, to law enforcement.

You retain ownership of the content you bring into Docsly — messages, calendar events, transcripts, stakeholder notes, briefings, drafts, and any other workspace material (“Your Content”). You grant us a limited, worldwide, royalty-free license to host, process, transmit, and display Your Content solely to operate the Service for you and your authorized collaborators.

We do not sell Your Content, do not use it for advertising, and do not train large foundation models on it. See the Privacy Policy for full handling details.

We retain all right, title, and interest in the Service, including the software, models, prompts, designs, brand marks, and aggregated non-personally-identifiable analytics (e.g., system performance metrics). Nothing in these Terms grants you any right in our intellectual property except the limited license to use the Service as described here.

During private beta, the Service is offered free of charge. We may introduce pricing at any time with at least 30 days’ prior notice to workspace admins. You can stop using the Service before any fees take effect. If you are on a paid plan, charges are billed through Stripe; refund and cancellation terms will be disclosed at the point of purchase and incorporated into these Terms by reference.

The Service interoperates with third-party services (Google, Microsoft, Slack, Zoom, Anthropic, Clerk, Stripe, AWS, and others disclosed in our Privacy Policy). Your use of those services is governed by their own terms. We are not responsible for outages, policy changes, or data handling on the third-party side, but we will do our best to keep our connectors compatible with their current terms.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT GENERATED OUTPUTS (BRIEFINGS, DRAFTS, SUMMARIES) ARE ACCURATE, COMPLETE, OR FIT FOR ANY SPECIFIC DECISION. YOU ARE RESPONSIBLE FOR REVIEWING ANY OUTPUT BEFORE ACTING ON IT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MetaCTO LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

OUR AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF (i) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (ii) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

You will indemnify and hold MetaCTO LLC harmless from any claim, loss, or expense (including reasonable attorneys’ fees) arising out of (a) your breach of these Terms, (b) Your Content, (c) your violation of any law or any third-party right, or (d) your unauthorized use of the Service.

You may stop using the Service at any time. You can delete your workspace from the app; we will purge the associated data within 30 days, subject to the retention exceptions in the Privacy Policy.

We may suspend or terminate your access immediately, with or without notice, if you breach these Terms, if required by law or by a third-party provider, or if your use poses a security or integrity risk to the Service. Sections that by their nature should survive termination (intellectual property, disclaimers, limitation of liability, indemnification, governing law) will survive.

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law principles. Except for claims for injunctive relief related to intellectual-property or confidentiality violations, any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by JAMS in San Francisco, California, under its Streamlined Arbitration Rules. You and we each waive any right to a jury trial and to participate in a class action.

We may update these Terms when the Service or applicable law changes. Material changes will be announced to workspace admins by email at least 7 days before they take effect. Continued use of the Service after the effective date constitutes acceptance. The current version is always at docsly.ai/terms.

These Terms, together with the Privacy Policy, are the entire agreement between you and us about the Service. If any provision is held unenforceable, the rest stays in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of substantially all our assets.

MetaCTO LLC
chris@metacto.com
Legal notices: legal@docsly.ai